Aramex is ignoring my emails and calls about a missing package, how can I escalate this issue?

If Aramex does not respond to your emails or calls regarding a lost package:

- First, ensure that you've included all relevant information in your communications, such as the tracking number, delivery address, dates, and a clear description of the issue.

- Then, try contacting them again by calling +971 4 503 1111 or emailing [email protected].

To grab attention, mark your email as "Urgent: Missing Shipment Escalation".

If you have not received a response, please escalate the problem through Xolvie. Don't hesitate to share your story here.