Amazon Order Address Change Urgent – Can't Reach Customer Service

July 18 1:08 AM2

Today I placed a large order on Amazon.com about ten minutes ago, with multiple items scheduled to be delivered at different times. The problem is that all of these items are set to go to my usual home address, but I am currently staying at my daughter’s address because I broke my foot and I need the items delivered to where I am staying now. I have been trying to get the delivery address changed to my daughter’s address, but when I call Amazon customer service I cannot reach anyone. In the last ten minutes alone I have called about six times, and each time the call either hangs up on me or reroutes me to some kind of medical alert device service that I do not want and that is completely unrelated to my issue. Because of this, I have no way to quickly correct the address even though the order was just placed. I am asking for urgent help to update the delivery address for this entire order to my daughter’s address, where I am currently staying due to my broken foot, so that I can actually receive the items I ordered. I also request that the customer service phone routing issue that keeps sending me to a medical alert service or hanging up be investigated and resolved, because it is preventing me from getting timely support on an urgent order problem.

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