Amazon Delivery Attempted but No Contact – Package on Hold

July 18 8:20 AM1

My Amazon.ae order for “SKY-TOUCH 10 Packs Travel Perfume Atomizer Refillable, 15ML Mini Glass Spray Bottle for Perfume, Empty Portable Cosmetic Bottles Fine Mist Sprayer Fragrance Liquid Cosmetic Container Kit” (Tracking ID: AAE1715064820, amount AED 32.90) was scheduled for delivery yesterday and showed as “out for delivery.” Despite this, nobody contacted me by phone or in any other way, and I did not receive any call or message from the rider. A short while later, the tracking page was updated to “Delivery attempted 17 July – Unfortunately we weren't able to complete your delivery and need additional information to try again,” and now it shows “Delivery on hold.” My delivery address on the order is completely correct and I was available, so I do not understand how a delivery attempt was recorded when no contact was made. I request that my package be redelivered as soon as possible and that this shipment be reviewed, because the incorrect “delivery attempted” status and the resulting “delivery on hold” caused unnecessary inconvenience even though I was reachable at the correct address.

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