I bought a Grundig blender set from Amazon last month, and after it malfunctioned once and I sent it back for an exchange, I was shocked to discover that the warehouse had rejected the exchange and the product was still listed on Amazon. After speaking with several customer service representatives, I was informed that the complaint had been forwarded to the warehouse but that no action had been taken. It's difficult for me to believe that this is how Amazon conducts business in Turkey. I condemn Amazon for its lack of customer commitment and failure to respond to complaints in a timely manner. I require an immediate response from Amazon in order to resolve this issue. If a satisfactory resolution cannot be reached, I will be forced to file a lawsuit.
Hello, I'm Barış, and I'd like to share my frustrating experience with a product I purchased on Amazon.tr. I bought an air fryer, but it broke down shortly after I received it. I followed the proper procedure by returning the defective product to their warehouse for an exchange or refund. However, i...
I recently placed an order on Amazon, but my package has yet to arrive. Despite providing me with a tracking number, Amazon Turkey did not ship the product from their warehouse. MNG claimed they had no record of such a shipment when I contacted them. After days of frustration, it dawned on me that s...
Amazon.com.tr Order No. 405-4911578-4977105. I returned a product I purchased internationally, but it's been almost a month, and I still haven't received a refund. I couldn't use DHL because they had an agreement in place, and DHL wasn't available where I was. An Amazon customer service representati...
Approximately two months ago, I purchased a vacuum cleaner from Amazon. The item arrived damaged, and I returned it to Amazon for an exchange. However, Amazon rejected the request. I decided to fix the damaged part myself and use the vacuum cleaner. It has been over 40 days since I requested the pro...
On August 1st, I purchased an Einhell cordless screwdriver from Amazon Turkey, and it arrived the next day, as is customary. However, because the product had a balance issue, I requested an exchange and returned it. The process became clear on August 8 after the cargo process was approved for the ch...
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