Hello, I am writing to you from Turkey. I am an occasional shopper from Amazon.com. In my last purchase, I requested a product from Amazon Germany. The product arrived in Turkey and I waited for the cargo company to deliver it to me. However, I learned that the cargo company gave it to another cargo company, a different cargo company. I called Amazon customer service many times, but I realized that the employees could not reach the information that I reached. I see this as a lack of seriousness towards Amazon itself and its customers. It is even worse that there is no information about cargo tracking on the tracking screen, that they do nothing to remedy this grievance, and that they do not feel guilty. I want to report this situation to Amazon Global and make them aware of this seriousness all over the world. I believe that Amazon Global managers will take care of this issue and you will get back to me.
It's IMPOSSIBLE to send back an item as restitution to Amazon Germany ordered to Amazon-Turkiye. All the transactions suggested by Amazon Turkiye is helpless..There is no a Cargo Company who has been assigned by Amazon for sending back the items.. A Cargo Company,namely YURTICI seems to be assigned ...
Hello, I'm writing to express my dissatisfaction with the Amazon Turkey trading site. The product I purchased from Amazon did not arrive after 4 days, and the agreed AGT Cargo company (I don't want to say the cargo company because they did not arrive! We arrived, you were not at home (because it is ...
On July 16, I placed an order, and by July 19, it had yet to be shipped. I noticed that the same item was now listed at a higher price on the same link (which was originally sold by Amazon but is now shown by another seller). The customer service chat provided insufficient information and was unable...
I recently placed an order on Amazon, but my package has yet to arrive. Despite providing me with a tracking number, Amazon Turkey did not ship the product from their warehouse. MNG claimed they had no record of such a shipment when I contacted them. After days of frustration, it dawned on me that s...
Comments