The shipment with code 404-8282970-9186726 from Amazon received on 14.11.2023, has been held at the Kolay Gelsin operation center since 15.11.2023. Despite daily notifications claiming the cargo is out for distribution with promised same-day delivery, it hasn't arrived. Why is my appointment-based, one-day delivery product being delayed? Despite reporting my urgent complaint to both Amazon and Kolay Gelsin, given the fragility of the electronic product, a solution hasn't been provided. I urgently demand delivery.
My Amazon orders never seem to reach my address. Instead, they are handed over to a courier company called Kolay Gelsin, which doesn’t even provide service in my city. Each time, I have to cancel my order. Despite this, Amazon continues to assign the same company for delivery. To make matters worse...
I placed my Amazon order on March 4, 2023, on Amazon Turkey, not abroad. The following day, Amazon announced on their website that my order had begun shipping and would be delivered on March 6, 2022. There was also a tracking number with the Kolaygelsin cargo company. When I entered the cargo tracki...
On 21.10.2024, I placed an order with tracking numbers BB2431204 and BB2431205 (Kolaygelsin Cargo Company). Despite receiving a confirmation on 22.10.2024 that it would be delivered within 1 hour if I was at the address, the package has still not been delivered. According to live tracking, it was dr...
Hello, I ordered 10 ballpoint pens with the order number 403-5268538-4464326 from Amazon on 07.06.2024 with the Prime next-day delivery service concept. The payment was deducted from my card in one go for the total amount of 10 pens, 755.37.-TL. Amazon Cargo company Kolay Gelsin delayed the delivery...
I placed an order on October 26, and my product cleared customs on November 4. It was handed over to the courier company "Kolay Gelsin," but I never received any notification or update. Amazon.com.tr also shows no progress or delivery details for my order. I am extremely frustrated with the lack of...
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