On 21.10.2024, I placed an order with tracking numbers BB2431204 and BB2431205 (Kolaygelsin Cargo Company). Despite receiving a confirmation on 22.10.2024 that it would be delivered within 1 hour if I was at the address, the package has still not been delivered. According to live tracking, it was dropped off at a location approximately 200 meters from my address but was never brought to me. Even though I spoke with an Amazon customer representative and was told that it would be delivered on 22.10.2024 and would be out for delivery, when I called Kolaygelsin later in the afternoon, I was informed that the product had not even been sent out for delivery.
Firstly, despite being an Amazon Prime member, your “delivered within 24 hours” slogan is completely misleading and deceptive to consumers. I declare that I will exercise all my legal rights, while reserving all of my rights in this matter. I have recordings of my conversations with both Amazon and Kolaygelsin customer service representatives. I have canceled my Amazon Prime membership, and I will no longer shop with this so-called global company. Despite contacting customer service today, I have still not received a tracking SMS or link regarding my package.
I placed my Amazon order on March 4, 2023, on Amazon Turkey, not abroad. The following day, Amazon announced on their website that my order had begun shipping and would be delivered on March 6, 2022. There was also a tracking number with the Kolaygelsin cargo company. When I entered the cargo tracki...
The shipment with code 404-8282970-9186726 from Amazon received on 14.11.2023, has been held at the Kolay Gelsin operation center since 15.11.2023. Despite daily notifications claiming the cargo is out for distribution with promised same-day delivery, it hasn't arrived. Why is my appointment-based, ...
I made a purchase on Amazon on March 20, 2024, with order number 408-1703355-9840349, and it was scheduled to arrive by March 22, 2024, at 10:00 PM. Unfortunately, my order has not yet arrived, even though it should have by now. I'm having trouble locating a phone number to reach out to Amazon's cus...
I am Koray My order number is 407-6434951-8607502 , which i ordered on 3rd of June , was delayed.Even through I placed an order with Amazon Turkey Fast Shipping, I still haven't received the cargo.Every day when I talk with customer service, I heard that the words 'we try to send it right now ' and ...
I purchased a product from Amazon in October 2024 and returned it before it even reached me. However, my refund has still not been processed. Every time I call, they keep stalling me, saying I am under "Amazon’s guarantee," yet my money has not been refunded. I have provided all the necessary detail...
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