Customers are being upset by Amazon.com.tr. They sent me the wrong item not once, but twice, instead of the product specified in my purchase invoice. What is their solution? "Send it back," they instruct. Nonetheless, the replacement they send is incorrect. Finally, shopping on amazon.com.tr has turned out to be a bad experience. Their approach to problem-solving appears to be limited to requesting returns when they are unable to resolve the issue. It's an unsatisfactory response that leaves customers like me hanging. I implore Amazon.com.tr to stop causing further inconvenience and to address and resolve this issue as soon as possible. It's time for them to up their customer service game and ensure that customers get what they paid for with no additional hassle or disappointment.
Amazon.com.tr has issued incorrect invoices by mixing up the address and tax registration number. This issue occurred in a total of 6 orders, and I have been in communication regarding this process since April. Customer service representatives say there is nothing they can do. They are openly implyi...
I have been using Amazon.com.tr intensively since it first entered Turkey. However, my recent experiences show that the Turkish branch of this company has started to exhibit the attitudes of established e-commerce companies in our country. In other words, they've stopped being customer-focused and h...
Amazon.com.tr can no longer maintain its quality as before. Although the delivery date of the product I bought on March 16 is March 24, I still have not received it today, April 4th. The product seems to have been delivered to the cargo on March 20, but then there is no action. Although I contacted ...
I got a product from Amazon Turkey that had a big tear in the middle, so I didn't want to take it and asked for an exchange. But when I told Amazon Turkey's customer service what happened, they said they could only give me a refund and couldn't help me exchange the item. But here's the catch: when I...
I recently bought two 2TB external hard drives from Amazon.com.tr as part of a sale. My order number was 406-7412926-6890710. The products were sent to my address via DHL, but while they were being delivered, Amazon.com.tr asked that the items be sent back without being delivered to me. This made me...
Comments