1

Amazon's Blacklist Troubles Me, They Misunderstan Customer Needs and Rejects Automatically

November 26, 2023 11:13 PM35

Amazon is putting loyal customers on a "blacklist" because they don't understand "the needs of a single household." This is getting out of hand. Also, the fact that their automated system clicks the "we have reviewed your order and the cancellation decision is final" message without doing a proper and thorough check, which is overseen by rude and careless "account specialists," makes the problem even worse. Children can only go to school online during the pandemic, and I ended up on this blacklist because I put together computer parts for family and friends, which is something I'm good at. Sadly, getting off of this blacklist has not been possible. Even buying a tablet screen or computer case fans for a 9-year-old child is seen as a business transaction by Amazon, so there is no way to write a fair review. Because the review process is self-auditing, the mistakes made by this unit can't be looked at by higher-ups or administrators. It looks like this troublesome authority doesn't care that Amazon is losing customers it used to have. If that weren't the case, you'd think Amazon would do thorough studies and, if needed, use updates to get a new look at how customers behave. The problem for Amazon is that the "account specialist" doesn't take responsibility for anything. This is what all of these long, repeated customer complaints are really about. If I can figure out how, I will try to get this random Amazon practice looked into by everyone. Amazon's relevant unit should's main job be to carefully tell the difference between legal and illegal activities. We're only asking for this, nothing else. Merchants and traders are not who I am. It's clear from the number and variety of categories in my orders, but is anyone willing to take the time to look over this and agree with me?

Saka
December 6, 2023 8:56 AM

During the elapsed time, Amazon didn't even make any extra effort to understand. During this period, I realized that I could meet all my shopping needs with suppliers other than Amazon. So, what Amazon taught me is that "I am not that dependent on Amazon" and that developing alternatives is actually easier than I thought. I'm not sure if I should thank them for that.

Saka
December 6, 2023 9:49 AM

Till now, nobody from Amazon TRY to understand or analyze the situation. What the time past teached me is that ı actually can forward my shopping needs to other alternatives and it possible for me live with Amazon Alternatives. Should ı say thanks for that or not, ı don't know.

Comments

Similar Complaints

My Amazon Prime Order Was Cancelled Meaninglessly

October 2, 2023 11:27 AM26

My order is being canceled for no reason. Amazon, which I have loved for years, has officially ruined my shopping experi...

My Amazon Prime Order Was Cancelled Meaninglessly
1

Amazon's Unexplained Cancellations

August 12, 2023 11:12 PM36

I consider myself a tech-savvy customer who closely monitors technological products and seizes opportunities. I've recen...

Amazon's Unexplained Cancellations
Amazon's Unexplained Cancellations

Amazon Keeps Canceling My Orders

March 14, 2024 7:54 AM51

Amazon keeps canceling my orders. I receive messages like, "Based on your previous purchase history, this order exceeds ...

1

'AI' Ruined My Amazon Account And No Customer Support Cared!

March 11, 2024 12:04 PM48

I just bought a rare product from Amazon, but they canceled it. I contacted customer support, and they told me their "AI...

'AI' Ruined My Amazon Account And No Customer Support Cared!
1

Amazon's Disappointing Service - Order Canceled After 10 Days of Waiting

August 16, 2024 3:33 PM26

Amazon has seriously disappointed me. I am someone who always chooses to shop on Amazon, even if it means paying more. I...