1
Osman is completely dissatisfied with the result

Amazon Prime Member Locked Out of Shopping, Charged Unjustly

Amazon Prime Member Locked Out of Shopping, Charged Unjustly
Amazon Prime Member Locked Out of Shopping, Charged Unjustly
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Osman
September 15, 2023 7:32 pm
18

I bought 10 bottles of liquid hand soap on Amazon.com.tr about six months ago as part of a 'Buy More, Pay Less' promotion. However, following these purchases, I encountered a strange problem with my Amazon.com.tr account and credit card. They barred me from making any additional purchases, claiming that I was reselling the items I had purchased, effectively accusing me of running a business. I am a Prime member who pays a monthly fee of 39.50 TL, which is automatically deducted from my credit card. But, strangely, I'm not permitted to shop! I was so frustrated that I closed my account and created a new one. Today, I attempted to make another purchase, this time for shampoo as part of a 'Buy 4, Get 3 Free' promotion. However, as soon as I paid, my order was canceled. I even tried another credit card and got the same result. After speaking with an Amazon.com.tr customer service representative, I discovered that many customers are experiencing this problem, which is supposedly a system issue that will be resolved soon. However, after six months of waiting, I'm beginning to lose hope in a solution. Furthermore, they deducted 39.50 TL from my card without my knowledge. I'm a Prime member, but I won't be able to enjoy the benefits while my frustration grows.

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