I'm absolutely stunned by Amazon Turkey. They canceled my purchase due to a bank-related issue and confiscated a 50 TL voucher I used for that purchase. I couldn't believe it! The mighty Amazon just seized my 50 TL voucher. I reached out to Amazon via email and phone to have it reinstated, but they told me it was burnt. I was appalled and utterly shocked. This isn't what I expected from Amazon. If I had canceled the order myself, I could understand the voucher being voided, but it's unfathomable that my coupon is going up in smoke because of a sudden banking problem that wasn't my fault. Amazon's actions are disappointing. Every other website reinstates vouchers for non-customer-initiated cancellations, but Amazon has let me down. I'll never shop with Amazon again. I'm even preparing to file a complaint with their headquarters in the US.
I placed an order on Amazon.com.tr and received a ₺150 discount through my bank's promotion. However, I was bombarded with numerous messages and calls from an overseas seller claiming to be the product's seller, urging me to cancel the order because they had listed it mistakenly. Suspicious, I conta...
My Amazon account has been inexplicably locked, and I am completely unable to access it. Attempting to contact Amazon Turkey for assistance feels like attempting the impossible. There has been no response to emails, and there are no phone numbers to call; it's as if we're supposed to communicate via...
I regularly shop on Amazon.com.tr and recently purchased 4-5 books. Two of them were supposed to arrive from abroad. According to the emails I received, the sellers canceled those orders. Later, Amazon.com.tr also canceled the other books I ordered and informed me that my account had been closed. Th...
I returned an item I bought from Amazon.com.tr, and while the return was accepted, I haven't received my refund. Despite informing customer service fi...
Hello. I was someone who followed and used Amazon when it was still in its development phase in America. I am one of the first users and first Prime members of Amazon Turkey. I generally appreciated that Amazon is a global company and prioritizes customer satisfaction. However, today I encountered a...
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