I am writing to express my extreme dissatisfaction with the shipping services provided by Amazon. Despite being in the year 2023, I am still encountering issues with the accuracy of shipping arrival times. If it’s not possible to deliver within one day, I urge you to refrain from making such promises. This issue is reminiscent of the miscalculations that were happening even a decade ago with Windows XP. It’s perplexing that a company of Amazon’s stature in the e-commerce industry cannot uphold its basic commitment to delivery times. I recently paid an additional 200₺ in anticipation of your promised delivery time, only to be sorely disappointed. This situation has not only cost me extra money but has also shattered my trust in Amazon’s reliability as a service provider. I expected better from a company that has grown to be the largest e-trade platform. This experience has been a grave mistake on my part as a loyal customer. I hope that Amazon takes immediate steps to rectify these issues and reestablishes its credibility in terms of delivery commitments.
I paid an extra ₺500 for expedited delivery of a product from Amazon, yet the item has still not arrived. Even after contacting customer service several times, there has been no significant effort to address the problem. I didn’t receive my product, and I’m still waiting for a refund of the addition...
On March 6, 2024, I made a purchase of 3 items from Amazon.com.tr, with a promised delivery date of March 8, 2024. However, despite multiple contacts with Amazon customer representatives claiming various excuses such as "on the way," "arrived," or "out for delivery," I was ultimately told that the i...
After placing an order with Amazon, I had to wait for the product for an entire two months before it finally arrived. But it never arrived, and the seller wound up giving me a refund for the product I had purchased. The most disappointing aspect is that I initially paid 84 ₺ for the product, but the...
Despite my active Amazon Prime membership, I am unable to benefit from the next-day delivery service, which is one of the main Prime privileges. On Sunday, September 7, I placed an order (Order No: 404-3689238-7211522) totaling ₺1,870 to be delivered to my address in Bursa/Yıldırım. Although I selec...
On December 7, 2024, I faced an issue with an order on Amazon.com.tr, where my six-item order was reduced to one, and the 3-installment payment option was changed to a single payment. When the items didn’t arrive by December 11, I contacted customer service, leading to the worst communication experi...
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