Be careful when shopping on Amazon.com.tr. Even if a product is listed as "Shipped by Amazon, next-day delivery," the delivery date can suddenly change without notice. Customer service brushes off complaints with generic excuses like high demand. If next-day delivery is not guaranteed, don’t advertise it and mislead customers while favoring other sellers. I chose Amazon over a cheaper seller because of the promised next-day delivery, only to have the delivery date pushed back by several days. When I reached out to customer service, they simply repeated scripted responses instead of offering a real solution. If I had known this in advance, I would have ordered from another seller and saved money. Amazon's reliability in Turkey seems to be getting worse, and this experience has made me reconsider future purchases.
On March 6, 2024, I made a purchase of 3 items from Amazon.com.tr, with a promised delivery date of March 8, 2024. However, despite multiple contacts with Amazon customer representatives claiming various excuses such as "on the way," "arrived," or "out for delivery," I was ultimately told that the i...
I have been using Amazon.com.tr intensively since it first entered Turkey. However, my recent experiences show that the Turkish branch of this company has started to exhibit the attitudes of established e-commerce companies in our country. In other words, they've stopped being customer-focused and h...
Hello, I have a complaint regarding Amazon Turkey. I enjoy using Amazon in Turkey, but I've encountered a problem. On May 24th, I placed an order, and the product was supposed to arrive on May 26th, but it didn't. I saw a message saying it would be delayed, so I waited, but it still didn't come. I k...
The product I purchased with Prime delivery from Amazon.com.tr was canceled by Amazon four days after the order was placed without any notification or apology. The payment was simply refunded to my card. I was planning to buy this product from another site over the weekend at a reasonable price, but...
On July 16, I placed an order for an 18,000 TL speaker, expecting delivery on Wednesday, July 19. Considering Prime Day, I was willing to wait for 3 days. However, the delivery date suddenly changed to Monday, July 24. Are you kidding me? Complaints on websites like Şikayetvar by Xolvie are now half...
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