On March 6, 2024, I made a purchase of 3 items from Amazon.com.tr, with a promised delivery date of March 8, 2024. However, despite multiple contacts with Amazon customer representatives claiming various excuses such as "on the way," "arrived," or "out for delivery," I was ultimately told that the issue lay with the shipping company, absolving themselves of responsibility. Isn't Amazon known for its extensive logistics system in e-commerce? In my last conversation, they apologized and informed me that the items would be shipped by March 12-13, as shown in the attached image. Amazon.com.tr praised worldwide for its punctuality and supply capacity, has left me waiting and disregarded customer satisfaction. Think twice before making a purchase.
I placed my Amazon order on March 4, 2023, on Amazon Turkey, not abroad. The following day, Amazon announced on their website that my order had begun shipping and would be delivered on March 6, 2022. There was also a tracking number with the Kolaygelsin cargo company. When I entered the cargo tracki...
On December 7, 2024, I faced an issue with an order on Amazon.com.tr, where my six-item order was reduced to one, and the 3-installment payment option was changed to a single payment. When the items didn’t arrive by December 11, I contacted customer service, leading to the worst communication experi...
The order I placed from Türkiye Amazon on June 11, 2024, has still not arrived and it is not clear when it will arrive. When I call the call center, I am given different information each time. The answers given are as follows: 1- There is a technical problem in the warehouse. It will be delivered as...
Amazon.com.tr can no longer maintain its quality as before. Although the delivery date of the product I bought on March 16 is March 24, I still have not received it today, April 4th. The product seems to have been delivered to the cargo on March 20, but then there is no action. Although I contacted ...
I ordered something from amazon.com.tr before the holiday (21.06.2023). I expected them to be late because it was before the holiday. (The estimated delivery date was June 26, 2023.) MNG Cargo was in charge of the delivery. In addition, on 03.07.2023, I purchased 5 products from amazon.com.tr with t...
Comments