I ordered the product “Würth Tire Repair Foam 300 ml – New Packaging” from Amazon on November 6, 2025, and received it on November 8, 2025. When the product arrived, I noticed that its expiration date was March 2026, meaning most of its shelf life had already passed, and it was close to expiring. Moreover, the product description stated “new packaging,” yet the date on the item contradicts that claim and is misleading. I haven’t used the product and wanted to return it without opening the packaging. I followed the necessary steps through Amazon’s return section, but the system displayed a message saying “this item cannot be returned.” I also emailed Amazon about the issue but received no response, and I couldn’t find Turkish-language support over the phone. The product is still under warranty, and it’s clearly unused as seen from the packaging. I do not accept being sent a product with such a short shelf life or having my return request rejected. I request that my return be accepted and the amount I paid be refunded.
I placed an order from Amazon Türkiye on 11.12.2025 for a product that was shown as in stock at the time of purchase. However, even after waiting for 7 days, the product was still not shipped, so I contacted customer service to ask about the delay. During this call, I was informed that the product w...
I placed an order through Amazon from a seller named 'Karam Gıda'. I initially received a message saying the order had been shipped, but while I was waiting for delivery, the order was canceled and refunded without explanation. On May 24, I placed another order. That same day, I received a notificat...
On April 16, I purchased an Xbox gamepad from Amazon Turkey. Before buying, I contacted Amazon customer service to ask if I could return the product if it didn’t meet my expectations. They assured me that I could return the item within a month, even if the package was opened. I had previously return...
I placed an order from Amazon Turkey on August 16, 2023 (Order ID: 405-7667628-0436353) and received it at the beginning of September, but as it was delivered to the office, I couldn't collect it immediately. On September 5, I initiated a return as I didn't intend to use the product. While attemptin...
To Whom It May Concern, I am filing this complaint with Amazon USA because I have been unable to resolve a refund issue with Amazon Turkey (Amazon.com.tr). Despite multiple contacts with their customer service, the problem remains unresolved and Turkish consumer protection laws have been ignored. On...
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