Amazon sent me six bags of cat litter. My package got to Istanbul in three days, but for some reason it was held for weeks in the "have a safe journey" shipping category. There was nothing they could do to deliver it; they lied and kept me in the dark. In the end, they called me without any shame to say they had returned my package and thanked me for being patient. I don't like that they were understanding; I missed the discount. Amazon wouldn't have bothered to give me any updates if I hadn't asked them to. When I first talked to Amazon, they said they would deliver on Saturday, but they haven't contacted me since then. When I contacted them again through Amazon, they said they would get back to me in 48 hours. There was still no answer, though. Finally, they had the nerve to call me to say that they had returned my package. Instead of quickly delivering the six bags of litter, they chose to make things more difficult for most people by delivering smaller packages, which saved their day in a flash. To put it simply, they say they can't deliver and suggest that you pick up the item from the supposed location. Of course, the easiest thing for them to do is to just send the items back, which shows that the courier service is careless and dishonest and doesn't care about people's problems. Even though Amazon is having a hard time, I will still use them. But I warn other people to be careful, because a big company like Amazon can cause a lot of trouble by working with a company that acts in this way.
On March 5, 2023, I spent 260 TL on five pieces of cat litter from Amazon.com.tr. The mukas firm I put in the order knowing that I would be sending another item worth half the price, which was easy to see in the bag. I saw in the store's comments later that many customers have not gotten their money...
On June 20, 2023, I ordered a cat litter box from their website, which cost me 498.50 TL. However, instead of receiving the product I ordered, they sent me a completely different and much cheaper model worth around 200 TL. I have attached pictures of the item I ordered and the one I received. I cont...
I bought 15 kg of dry food for my cat on December 29 from Amazon.com. It was stated that there would be delivery within 2 days in Istanbul. At the end of the 3rd day, the company that sent the product called and stated that the order was lost in the cargo. When I contacted the carrier company, they ...
On December 13, 2024, I placed an order for a 10 kg Hills cat food from Amazon Turkey (www.amazon.com.tr). The order was scheduled for delivery by the courier on December 14, 2024, but was returned to Amazon the same day due to "damage during transportation." The order page on Amazon stated that a r...
I purchased a Philips vacuum cleaner from Amazon.com.tr on July 16. With one cat and one dog at home, I needed a reliable vacuum, but to my dismay, it broke down after just two weeks. I immediately contacted Amazon, hoping for a swift replacement, but to my surprise, they have not delivered my produ...
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