On July 16, I placed an order, and by July 19, it had yet to be shipped. I noticed that the same item was now listed at a higher price on the same link (which was originally sold by Amazon but is now shown by another seller). The customer service chat provided insufficient information and was unable to resolve the issue. The phone support was more helpful, explaining that the item I ordered was out of stock and they were having difficulty restocking it. However, the price increase suggests that the order was canceled with the intention of selling it at a higher price. This situation is not what I expect from Amazon and should be reported to Amazon Global. Amazon Turkey appears to be slipping behind its local competitors.
Hello, I have a complaint regarding Amazon Turkey. I enjoy using Amazon in Turkey, but I've encountered a problem. On May 24th, I placed an order, and the product was supposed to arrive on May 26th, but it didn't. I saw a message saying it would be delayed, so I waited, but it still didn't come. I k...
Hello, I am writing to you from Turkey. I am an occasional shopper from Amazon.com. In my last purchase, I requested a product from Amazon Germany. The product arrived in Turkey and I waited for the cargo company to deliver it to me. However, I learned that the cargo company gave it to another cargo...
I placed an order through Amazon from a seller named 'Karam Gıda'. I initially received a message saying the order had been shipped, but while I was waiting for delivery, the order was canceled and refunded without explanation. On May 24, I placed another order. That same day, I received a notificat...
Hello. I was someone who followed and used Amazon when it was still in its development phase in America. I am one of the first users and first Prime members of Amazon Turkey. I generally appreciated that Amazon is a global company and prioritizes customer satisfaction. However, today I encountered a...
I recently placed an order on Amazon, but my package has yet to arrive. Despite providing me with a tracking number, Amazon Turkey did not ship the product from their warehouse. MNG claimed they had no record of such a shipment when I contacted them. After days of frustration, it dawned on me that s...
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