Aliexpress Did Not Provide Support for the Faulty Khons Charger After 7 Months


I purchased a Khons brand car charger from AliExpress, and the listing clearly stated that it came with a 2-year warranty and technical support. However, after just 10 months, the charger stopped working.
I reached out to both the seller and AliExpress, explaining the issue and requesting a replacement or repair. No one has provided a solution. Neither the seller nor AliExpress seems to care about honoring the warranty.
I feel completely let down and regret my purchase. AliExpress does not offer any real customer support when something goes wrong. What should I do now?


I purchased a Khons 22KW charging unit from AliExpress, and after just 7 months of use, it stopped working completely. When I originally bought the product, the seller clearly stated it came with a 2-year warranty. As soon as the issue occurred, I contacted the seller and explained the situation. Bu...

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