I recently purchased shoes from AliExpress, but they did not fit properly. I realized the shoes were uncomfortable and couldn't wear them within half a day of receiving them. I immediately contacted the seller via AliExpress and filed a complaint. I never wore the shoes and provided photographic evidence of the difference by comparing them side by side with a pair of shoes I did wear. To my surprise, AliExpress conducted an investigation and decided not to process a refund for the product within 2-3 days. This raises serious consumer rights concerns, particularly when dealing with a Chinese brand in Turkey. I turned down the company's strange solution, such as "Keep the shoes, and I'll give you a discount on your next order." The shoes are causing me pain and putting pressure on my toes. I'm still waiting for a satisfactory solution to this problem.
The item I received does not match the details given on the platform, which is a shame. When I noticed this difference, promptly sent a return request because the seller had given me false information. AliExpress, on the other hand, turned down my return request, saying there was "insufficient infor...
I can't believe how much trouble AliExpress is giving me! 35 days ago, I bought a pair of shoes, they haven't come! No matter what I try, I can't get in touch with anyone to find out what's going on with my order or get an update. They seem to have disappeared into thin air. This is more than annoyi...
On August 5, 2024, I purchased a pair of shoes from AliExpress with order number 1106903907736693. I ordered my usual shoe size, but when they arrived, the shoes were uncomfortably tight. I decided to return them, but AliExpress refused to accept my return. Each time I contacted customer service, th...
On August 5, 2024, I purchased a pair of shoes from AliExpress with order number 1106903907736693. I ordered my usual shoe size, but when they arrived, the shoes were uncomfortably tight. I decided to return them, but AliExpress refused to accept my return. Each time I contacted customer service, th...
I purchased a pair of Kuromi-themed shoes for my daughter on Aliexpress, but they were too small. When I tried to return them, they asked for proof of the size issue, which makes no sense. How am I supposed to prove that the shoes don’t fit? Despite opening multiple requests and contacting customer ...
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