I purchased a pair of Kuromi-themed shoes for my daughter on Aliexpress, but they were too small. When I tried to return them, they asked for proof of the size issue, which makes no sense. How am I supposed to prove that the shoes don’t fit? Despite opening multiple requests and contacting customer service daily, no solution has been provided. They keep repeating the same unhelpful responses.
This frustrating process has convinced me never to buy clothing or shoes from Aliexpress again. It’s been over a month, and my return request is still unresolved. I’ve lost my money and my trust in this platform. I demand Aliexpress resolves my refund and return issue immediately.
I recently purchased shoes from AliExpress, but they did not fit properly. I realized the shoes were uncomfortable and couldn't wear them within half a day of receiving them. I immediately contacted the seller via AliExpress and filed a complaint. I never wore the shoes and provided photographic evi...
On August 5, 2024, I purchased a pair of shoes from AliExpress with order number 1106903907736693. I ordered my usual shoe size, but when they arrived, the shoes were uncomfortably tight. I decided to return them, but AliExpress refused to accept my return. Each time I contacted customer service, th...
On August 5, 2024, I purchased a pair of shoes from AliExpress with order number 1106903907736693. I ordered my usual shoe size, but when they arrived, the shoes were uncomfortably tight. I decided to return them, but AliExpress refused to accept my return. Each time I contacted customer service, th...
I ordered a product from AliExpress, but it turned out to be too small. When I tried to return it, the seller refused the return outright. Since I no longer needed the item, I proceeded with a return under the “no longer needed” option. That’s when the real trouble began. The return tracking code t...
I placed an order on AliExpress, but unfortunately, the product arrived defective. I immediately filed a return request, which was accepted. However, since then, nothing has moved forward. I wasn’t provided with a return shipping code, nor was I told which courier I should use to send the item back....
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