I Paid Airbnb Listed Price but Was Overcharged Due to Unclear Currency Conversion

July 25, 2025 10:03 PM11

I booked a 2-night stay on Airbnb and was shown a final payment amount of exactly ₺13,682.12, which I also received as the official invoice total. However, when I checked my credit card statement, I noticed Airbnb had actually charged me ₺14,515.37—an unexplained difference of over ₺800.

I immediately contacted Airbnb Live Support to ask for clarification. Their only response was that the difference was due to currency exchange rates. But that makes no sense. I paid exactly the amount displayed to me in Turkish Lira, and my invoice clearly states that amount as the final charge. There was no mention or warning of any additional exchange fees or adjustments during checkout.

This discrepancy has caused both financial loss and frustration. If a company presents a price and issues an invoice accordingly, that should be the exact amount charged to my card. Airbnb should not be passing the risk of currency fluctuation or hidden processing fees onto the customer without transparency.

I request a full explanation and a refund of the overcharged difference immediately. This issue should also be investigated so that other users aren’t misled in the same way.

Comments

Similar Complaints

Airbnb Charged Me More Than the Price on My Invoice

July 25, 2025 10:04 PM16

I paid ₺13,682.12 through the Airbnb app for a 2-night stay, and this amount is clearly shown on my invoice. However, ₺1...

1

Airbnb Overcharged Me ₺2,288 More Than My Booking Total

May 15, 2025 10:19 AM36

I made a reservation on Airbnb, and the amount I was supposed to be charged was clearly stated as ₺52,214. However, when...

Airbnb Overcharged Me ₺2,288 More Than My Booking Total
Airbnb Overcharged Me ₺2,288 More Than My Booking Total
Airbnb Overcharged Me ₺2,288 More Than My Booking Total
1

Airbnb Overcharged Me Due to Exchange Rate

February 26, 2025 9:59 AM16

I booked a place on Airbnb, and the invoice stated ₺4,628.77 as the total amount. However, when I checked my bank statem...

I Face Overcharge on Airbnb Booking Despite Lower Invoice Total

July 23, 2025 1:01 AM28

Dear Airbnb Support Team, I recently noticed a serious issue with a payment made for my latest reservation. Although th...

Airbnb Overcharged My Credit Card—Demanding a Refund for the Difference

September 2, 2024 9:30 PM30

We booked an Airbnb for 4 people for 2 days, and the agreed payment amount was 19,529.19 ₺. The charge and invoice refle...

Airbnb Overcharged My Credit Card—Demanding a Refund for the Difference