I booked a 2-night stay on Airbnb and was shown a final payment amount of exactly ₺13,682.12, which I also received as the official invoice total. However, when I checked my credit card statement, I noticed Airbnb had actually charged me ₺14,515.37—an unexplained difference of over ₺800.
I immediately contacted Airbnb Live Support to ask for clarification. Their only response was that the difference was due to currency exchange rates. But that makes no sense. I paid exactly the amount displayed to me in Turkish Lira, and my invoice clearly states that amount as the final charge. There was no mention or warning of any additional exchange fees or adjustments during checkout.
This discrepancy has caused both financial loss and frustration. If a company presents a price and issues an invoice accordingly, that should be the exact amount charged to my card. Airbnb should not be passing the risk of currency fluctuation or hidden processing fees onto the customer without transparency.
I request a full explanation and a refund of the overcharged difference immediately. This issue should also be investigated so that other users aren’t misled in the same way.
I paid ₺13,682.12 through the Airbnb app for a 2-night stay, and this amount is clearly shown on my invoice. However, ₺14,515.37 was charged to my credit card. When I contacted Airbnb live support, they said the difference was due to the exchange rate. But I paid the amount that was shown to me at c...
I made a reservation on Airbnb, and the amount I was supposed to be charged was clearly stated as ₺52,214. However, when I checked my bank account, I saw that Airbnb had withdrawn ₺54,502 instead. That’s a ₺2,288 difference, which was never disclosed or authorized. Even the confirmation message I r...
I booked a place on Airbnb, and the invoice stated ₺4,628.77 as the total amount. However, when I checked my bank statement, I was charged ₺4,800.98 instead. I reached out to Airbnb customer service, and they claimed that the extra charge was due to my bank. When I contacted my bank, they informed m...
Dear Airbnb Support Team, I recently noticed a serious issue with a payment made for my latest reservation. Although the invoice (Invoice No: RCSS5A5PEC) clearly states that I was supposed to be charged ₺24,323.77, my credit card was instead charged ₺25,280.97. That’s nearly a ₺1,000 discrepancy th...
We booked an Airbnb for 4 people for 2 days, and the agreed payment amount was 19,529.19 ₺. The charge and invoice reflected this amount, and I confirmed it. However, upon checking my credit card statement, I noticed that the amount charged was 20,306.32 ₺. When I contacted Airbnb via live chat, the...
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