Airbnb Overcharged My Credit Card—Demanding a Refund for the Difference

Airbnb Overcharged My Credit Card—Demanding a Refund for the Difference
September 2, 2024 9:30 PM30

We booked an Airbnb for 4 people for 2 days, and the agreed payment amount was 19,529.19 ₺. The charge and invoice reflected this amount, and I confirmed it. However, upon checking my credit card statement, I noticed that the amount charged was 20,306.32 ₺. When I contacted Airbnb via live chat, they insisted that they charged the correct amount of 19,529.19 ₺ and advised me to reach out to my bank. My bank, on the other hand, confirmed that Airbnb had overcharged me and suggested filing a complaint if they don’t issue a refund. I contacted Airbnb again to request a refund of the 777.13 ₺ difference, but they refused. I am demanding a full refund of the overcharged amount, or I will proceed with filing a legal complaint. This discrepancy needs to be resolved immediately, and I expect the refund to be processed promptly.

Comments

Similar Complaints

1

Airbnb Overcharged Me ₺2,288 More Than My Booking Total

May 15, 2025 10:19 AM36

I made a reservation on Airbnb, and the amount I was supposed to be charged was clearly stated as ₺52,214. However, when...

Airbnb Overcharged Me ₺2,288 More Than My Booking Total
Airbnb Overcharged Me ₺2,288 More Than My Booking Total
Airbnb Overcharged Me ₺2,288 More Than My Booking Total

Airbnb Overcharged Me More Than the Invoice Amount

February 26, 2025 7:10 PM20

I made a reservation on Airbnb with the confirmation code HMFJ334932. The invoice states that I was charged ₺18,242.83, ...