I booked a house through Airbnb, but shortly after, the host canceled the reservation. Since we needed a place to stay, I booked a second property. Everything seemed fine until I checked my bank account and saw that Airbnb charged me for both reservations, including the one that had been canceled by the host!
This is absolutely ridiculous. I did not agree to pay for two houses, nor should I be penalized for a cancellation that wasn’t even my fault. Despite my attempts to contact Airbnb support, I’ve received no clear explanation or refund. Their system glitch led to a double booking, and now I’m stuck paying for two properties when I only stayed at one.
I demand a full refund for the reservation that was canceled. This is a failure on Airbnb’s part, and it’s unacceptable that they refuse to take responsibility for a problem caused by their own platform. I expect them to fix this immediately and compensate me for the inconvenience.
Due to an honest mistake, I accidentally booked two properties on Airbnb for the same dates. Such errors can happen, especially during a busy work schedule, but what shocked me was Airbnb’s complete lack of support for its customers. Instead of helping me resolve the issue, the platform prioritized ...
Hello, I experienced an issue on Airbnb where, due to a delayed payment processing error, I ended up booking two separate accommodations for the same day. This mistake was entirely caused by Airbnb’s system, yet I have not received any refund. How can Airbnb justify withdrawing payment for two prop...
I made a reservation through Airbnb, but the host kept delaying the cancellation for weeks, ultimately forcing us to cancel without officially doing so. We ended up booking elsewhere and reported the situation to Airbnb. However, Airbnb mistakenly cancelled our new reservation and left us stranded. ...
I booked a house on Airbnb, but just two days before our trip, the host canceled. It turns out the host canceled because they rented the house to someone else for a higher price. This completely ruined our plans, as everything was arranged around this specific accommodation. To make matters worse, A...
My reservation was canceled on Airbnb because the host didn’t respond, yet the payment was still withdrawn from my account. As you can see on the receipt, the charge was made by Airbnb, not the host. Since then, I’ve been in contact with customer service for over 15 days, and the issue still hasn’t ...
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