I booked a house on Airbnb, but just two days before our trip, the host canceled. It turns out the host canceled because they rented the house to someone else for a higher price. This completely ruined our plans, as everything was arranged around this specific accommodation. To make matters worse, Airbnb refunded the service fee to my card twice, adding to the confusion. This was my first experience with Airbnb, and it has left a really negative impression. I expected more reliability from such a well-known platform. Airbnb needs to ensure hosts don’t do this and handle these situations better. I hope this issue gets resolved quickly!
I booked a house through Airbnb, but shortly after, the host canceled the reservation. Since we needed a place to stay, I booked a second property. Everything seemed fine until I checked my bank account and saw that Airbnb charged me for both reservations, including the one that had been canceled by...
I made a reservation through Airbnb, but the host kept delaying the cancellation for weeks, ultimately forcing us to cancel without officially doing so. We ended up booking elsewhere and reported the situation to Airbnb. However, Airbnb mistakenly cancelled our new reservation and left us stranded. ...
I made a reservation through Airbnb, but despite canceling it 1.5 months before my stay, my refund was denied due to their "refund policy." When I realized this and reached out for assistance, they were absolutely unhelpful. I deeply regret making a reservation and payment through such a platform. ...
We rented a house through their website and had already paid a portion of the booking. However, due to urgent personal health reasons, we had to cancel the reservation. We explained our situation to the host, who seemed to understand and assured us that our money would be refunded upon cancellation....
Due to an honest mistake, I accidentally booked two properties on Airbnb for the same dates. Such errors can happen, especially during a busy work schedule, but what shocked me was Airbnb’s complete lack of support for its customers. Instead of helping me resolve the issue, the platform prioritized ...
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