I booked a villa for our May honeymoon in Muğla through Airbnb with the user profile linked here (www.airbnb.com.tr/users/show/389655224) and the villa linked here (www.airbnb.com.tr/rooms/5410**21?source_impression_id=p3_1693921893_xW%2FE%2FXGyegf5YWOI). Shockingly, the landlord rented the same villa to two different parties during my booked dates.
Upon arriving from Istanbul to Muğla and attempting to enter the villa, I was confronted with a painful reality. The landlord tried to convince me to stay in completely different villas that had nothing to do with the one I rented. Naturally, we refused.
Not only were we left stranded on the street, but we also paid the full rental fee through Airbnb. Now, I can't even request a complete refund without a deduction fee of over 3,000 TL. I demand a full refund of my money.
I booked a four-person private villa through Airbnb for two weeks in March. Due to changes in our plans, we shortened the reservation to one week. The total amount was ₺56,000, of which we paid ₺39,000 upfront. Three weeks before our reservation date, I couldn't access my account. After creating a n...
I attempted to book an Airbnb listing titled “Sea View Villa with Sauna, Hammam, and Jacuzzi” hosted by Ş**** F**** for September 7–11. The listed price on Airbnb was ₺21,050. However, the host used the name of the Ministry of Tourism to redirect me to an external website and demanded a payment of ₺...
I booked an Airbnb property for my honeymoon, but due to unexpected circumstances, I had to cancel. That’s when the real problem began—getting my refund. I contacted Airbnb customer service, but they refused to process the refund. When I reached out to the host, they told me it had nothing to do wit...
I made a three-day reservation in Milas through Airbnb and traveled all the way from Istanbul to Muğla, excited for my holiday. However, upon arriving at the house, it became evident that it did not meet my expectations. In fact, it was so disappointing that I couldn't bear to stay there any longer,...
I booked a villa in Diyarbakır on Airbnb for one night. The listing clearly said it was a 3-story private villa, and that the entire property would be mine. Based on that, I completed the payment without hesitation. But shortly after booking, someone named Ezel—claiming to be the host—called me and ...
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