I booked a villa in Diyarbakır on Airbnb for one night. The listing clearly said it was a 3-story private villa, and that the entire property would be mine. Based on that, I completed the payment without hesitation. But shortly after booking, someone named Ezel—claiming to be the host—called me and said that only one floor was actually available, and that the other floors were rented to different people.
That alone was unacceptable, but then it got worse. The location he sent me via message was nowhere near the listing—it was a village 30 minutes outside of Diyarbakır by car. Nothing matched what I paid for.
I immediately canceled the reservation through Airbnb, but they still haven’t refunded my ₺. I called multiple times, and each time they just said, “We’re looking into it.” But no resolution was ever provided. I even left a negative review to warn others—but Airbnb removed it.
I booked a four-person private villa through Airbnb for two weeks in March. Due to changes in our plans, we shortened the reservation to one week. The total amount was ₺56,000, of which we paid ₺39,000 upfront. Three weeks before our reservation date, I couldn't access my account. After creating a n...
From August 20–23, 2025, I booked a house in İzmir Dikili Çandarlı through Airbnb (reservation code: HMF4JD8TZR) and paid ₺12,796 with my credit card. After completing the payment, the host completely cut off communication. They refused to share the location of the property and stopped answering my ...
I booked a villa in Köyceğiz through Airbnb, listed by Sunset Bungalov, under the name Hakan K***** (Reservation No: HM9D9RC3AC), paying ₺15.202 for what was advertised as a 6-bedroom, 6-bed property. I made the booking two months in advance. Just one week before our planned stay, I rechecked the li...
I needed a place to stay from Saturday to Sunday in the Maltepe, Cevizli area, and booked a home from an Airbnb host named G***** for 1300₺. Before making the reservation, I explicitly mentioned several times that we would be arriving on the night of November 4th and leaving around 12 PM on November...
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