Refund Request for Child's Reservation Error on Agoda
Your application has been updated. My 6-year-old cousin played with my phone and made a reservation. The bank sent me a message, and that's when I learned about the whole misfortune. I canceled the reservation immediately. Moreover, it is a non-refundable reservation, and the whole thing happened in 5 minutes. Please help me get a refund. He is 6 years old and doesn't know what he's doing... I apologize for such a foolish thing. And it's too much for me to pay this fee for the non-existent vacation. For all these things, I ask for sympathy and understanding. Thank you in advance for your help.
Agoda Booking Details:
Reservation Number: 1001965568 This booking from August 21, 2023, was canceled by you. Reference Number: M230821616493 And there is no email address for Agoda; it connects directly to AI or the hotel's email address. I called the hotel, and they say I should call my agency.
The application automatically connects to artificial intelligence or the hotel's email. When I call the hotel, it says I should call my agency!
We apologize for the inconvenience. We regret to inform you that we do not currently offer customer service in Turkish. We are using translation support to understand your message and can continue to assist you in English afterward. Your experience is important to us. If there is any other issue we can help you with, please let us know.
Sure, here is the translation: "Lütfen İngilizce olarak size yardımcı olmamıza izin verin. Burada Rezervasyon sorununu tartışmanın mümkün olmadığını üzülerek bildiririz. Kayıtlı e-posta adresinize bir e-posta gönderdik. Lütfen o e-postaya yanıt verin. Teşekkür ederiz. ^Sienna"
