Booking ıd 939352528 This Booking was cancelled by you on June 09, 2023 Reference ıd 2306091703122138949 I logged in to request a hotel reservation from the agoda holiday site. After entering my login information for the reservation, I was directed to the payment page. But when I entered the payment page, it took the payment directly after entering my card information. How can you get direct payment confirmation without my approval? Secondly, when I made a reservation as 2 adults + 1 child, it only appeared as 2 adults on the page I paid. When I wanted to cancel to correct my reservation again, my reservation was completely canceled and neither a payment was made nor a rebooking was made. I request a refund or continuation of my reservation as soon as possible. Otherwise, I will file a complaint to seek my rights by judicial authorities.
We made a reservation via Agoda on 31.08.2023 at 23:59 for an overnight stay from 02.09.2023 to 03.09.2023. Later, we contacted the booked hotel to confirm the reservation details. However, a hotel staff member informed us that they do not collaborate with Agoda. He requested us to cancel the reserv...
My child accidentally made a payment on Agoda.com, and I only noticed when I received a message from the bank. The payment was processed without any password or confirmation. When I tried to cancel the reservation (ID: 1440857704), Agoda’s system stated that cancellations are not allowed. I contact...
On 09/29/2024, I made a 3-day hotel reservation but needed to change it to 2 days just 2 hours later due to unforeseen reasons. The system instructed me to contact the hotel directly, which I did. The hotel assured me that they would adjust the reservation to 2 days and that I wouldn’t be charged fo...
On February 17, 2025, at 14:23, I received an email from Agoda confirming a hotel reservation (Booking No: 1538846340). Since I had not made this reservation, I immediately contacted the hotel to verify the details. However, the hotel had no record of any booking under my name. Just five minutes la...
I’m requesting the cancellation of my Agoda reservation (ID: 1603769280), but I’ve run into a serious problem—there’s no way to reach a live customer ...
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