I booked a hotel through Agoda.com and stayed for one night, only to find unexpected charges on my card a month later for ₺3110.48. This is completely unacceptable. Agoda's lack of communication and transparency is alarming, leaving me without anyone to contact. There are no clear customer service numbers or ways to resolve this.
The hotel itself was far from satisfactory. Despite being far from the Kaaba, it was overpriced and didn’t even include breakfast, which I assumed was provided. The internet didn’t work, and the rooms were cramped and stuffy. Agoda failed to disclose these details beforehand.
If my money is not refunded promptly, I will consider this a serious breach of trust. I urge Agoda to resolve this issue immediately.
I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed. Adding to my frustration, I couldn’t find a way to reach customer support f...
On May 15 around 1:30 AM, I booked a room through Agoda for one night. Just 10 minutes later, I arrived at the hotel, only to be told that no rooms were available and that check-in wouldn't be possible until 12 PM. I was shocked—they had accepted my reservation and charged my account, yet had nothin...
Hello, I made a hotel reservation through Agoda with the reservation number 1476589960. The amount that was supposed to be charged for my booking was ₺1,298.92, but instead, ₺1,342.24 was deducted from my account. This overcharge is completely unacceptable, and I expect the difference to be refunded...
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