Agoda Overcharged My Card ₺7,295 Instead of ₺7,060, No Customer Support

89

I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed.

Adding to my frustration, I couldn’t find a way to reach customer support from Turkey. There is no accessible customer service number, and I couldn’t get in touch with anyone to resolve this issue.

Agoda, I demand an immediate refund of the overcharged amount and expect a clear explanation of why this happened. Your lack of accessible customer support is unacceptable, and I urge you to address this issue promptly to restore my trust in your service.

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