I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed.
Adding to my frustration, I couldn’t find a way to reach customer support from Turkey. There is no accessible customer service number, and I couldn’t get in touch with anyone to resolve this issue.
Agoda, I demand an immediate refund of the overcharged amount and expect a clear explanation of why this happened. Your lack of accessible customer support is unacceptable, and I urge you to address this issue promptly to restore my trust in your service.
I made a reservation through Agoda, booking ID 1393348220, with the payment details clearly stated as ₺29,676 on the receipt and in the authorization hold. However, after checking into the hotel, I was shocked to find that Agoda had charged ₺31,578 to my card—a significant and unexplained difference...
I made a reservation on Agoda where the listed nightly price was ₺2,192, but I was charged ₺2,813—30% more than the advertised rate. Despite this clear overcharge, there’s no accessible customer service to address the issue. The app lacks a proper section to file complaints, offering only pre-select...
Hello, I made a hotel reservation through Agoda with the reservation number 1476589960. The amount that was supposed to be charged for my booking was ₺1,298.92, but instead, ₺1,342.24 was deducted from my account. This overcharge is completely unacceptable, and I expect the difference to be refunded...
I made three hotel reservations through Agoda with the following booking numbers: 1641246711, 1641356854, and 1639569650 for stays in Çeşme and Bodrum. However, I was overcharged by a total of ₺1,403 beyond the confirmed booking prices. Instead of the expected amount, my credit card was billed ₺46,5...
On April 17, I booked a hotel through Agoda.com under reservation number 1603008199. The total amount shown at checkout was ₺1,764.19, which I confirmed and agreed to. However, after completing the booking, I was surprised to see that ₺1,821.12 was charged to my credit card—more than the confirmed p...
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