Hello, I made a hotel reservation through Agoda with the reservation number 1476589960. The amount that was supposed to be charged for my booking was ₺1,298.92, but instead, ₺1,342.24 was deducted from my account. This overcharge is completely unacceptable, and I expect the difference to be refunded immediately.
I have already sent an email to Agoda regarding this issue, but I have yet to receive any response or resolution. If this discrepancy is not addressed and refunded promptly, I will have no choice but to escalate the matter to the relevant authorities.
Agoda must take responsibility for accurate billing and ensure better communication with its customers. I demand an urgent resolution to this issue.
I made a reservation through Agoda, booking ID 1393348220, with the payment details clearly stated as ₺29,676 on the receipt and in the authorization hold. However, after checking into the hotel, I was shocked to find that Agoda had charged ₺31,578 to my card—a significant and unexplained difference...
I made a hotel reservation through Agoda (Booking ID: 1555128604), clearly agreeing to a specific amount, yet my credit card was charged more than what was stated during the booking. This unexpected extra charge is completely unacceptable and has caused unnecessary frustration. To make matters worse...
On April 17, I booked a hotel through Agoda.com under reservation number 1603008199. The total amount shown at checkout was ₺1,764.19, which I confirmed and agreed to. However, after completing the booking, I was surprised to see that ₺1,821.12 was charged to my credit card—more than the confirmed p...
I made three hotel reservations through Agoda with the following booking numbers: 1641246711, 1641356854, and 1639569650 for stays in Çeşme and Bodrum. However, I was overcharged by a total of ₺1,403 beyond the confirmed booking prices. Instead of the expected amount, my credit card was billed ₺46,5...
I recently booked a reservation through Agoda.com for ₺7,060, but when I checked my credit card statement, I saw that ₺7,295 was charged instead. This unauthorized overcharge is unacceptable and left me deeply disappointed. Adding to my frustration, I couldn’t find a way to reach customer support f...
Comments