On July 22, 2025, I purchased the trial version of the Adobe Photoshop app through the App Store. Although I canceled my subscription before the trial period ended, I was still charged for the app. I submitted a refund request but received a negative response three times. Apple has not provided any solution or alternative regarding this issue. Not being able to get a refund for something that wasn’t my fault has put me in a difficult position. I expect this refund issue with the Adobe Photoshop app to be resolved as soon as possible and for my payment to be returned.
On June 28, 2025, at 10:30 PM, I immediately canceled my credit card due to an unauthorized transaction and called Apple Support at the same time. However, since they were closed at that hour, I couldn’t get any assistance. On June 29, 2025, at 8:00 AM, I contacted Apple customer service and request...
I downloaded an app from the App Store that offered a one-week trial. After the trial period ended, ₺2700 was charged to my card. I wasn’t notified in advance that a payment would be taken, which made the situation even more frustrating. I called customer service, and a cancellation request was subm...
On July 3, 2025, I purchased the videogbt program from the App Store on a monthly plan for ₺699. On the same day, I also purchased the annual plan for ₺6,999. However, on August 3, 2025, another ₺699 was charged from my account for the same application. I do not understand how I was charged again fo...
I recently downloaded the Habits app from the App Store and was charged for a subscription that I did not want. I immediately requested a refund, but have yet to receive a response. Even though I canceled the trial period, it shows that the subscription will last until March 2024. I have tried to ge...
On September 17, 2024, I requested a refund for an App Store purchase, and it shows that the refund was processed. However, the money hasn’t been credited to my account. Since September 18, I’ve called customer service five times, but I can’t seem to get through. It feels like I’ve been blocked from...
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