I recently created a new membership on Academia.edu, but on 31 July, 3.000₺ was withdrawn from my bank account without any warning or my approval. I canceled the membership the same day and contacted the support team multiple times via email. Previously, there had also been an unauthorized charge of 271₺, which was refunded. However, this time the company has responded inconsistently, saying that “no refunds will be issued,” which is unacceptable. As a student, this situation has placed me under serious financial pressure, and I feel deeply misled by the platform. I demand the immediate refund of the unauthorized 3.000₺ taken from my account and the permanent cancellation of my membership. I am prepared to proceed with a chargeback process through my bank if this issue is not resolved promptly. I am also filing this complaint to ensure that others do not face the same problem. Academia.edu must take responsibility and comply with fair consumer practices.
I had a one-month membership with Academia.edu, but without my knowledge or consent, a yearly subscription fee of 3.000₺ was withdrawn from my account. I contacted support by email, but they told me that the amount could not be refunded, even though I know other users in similar situations have rece...
I signed up for Academia.edu solely to use the free trial version. However, once the trial period ended, 3.000₺ was withdrawn from my card without any warning or consent. I noticed the charge on the same day, immediately canceled my membership, and reached out to the support team several times. Desp...
Today, I discovered that Academia.edu wrongfully withdrew 3000₺ from my Akbank credit card without my approval or knowledge. I never received any email notification, invoice, or warning about this payment. This is the first time such a charge has appeared on my account, and it was made without my co...
I signed up for a trial membership on Academia.edu by paying 30₺, but on 10 July, 3.000₺ was withdrawn from my account without my knowledge or approval. I never received any notification that such a charge would be made, and I would never have agreed to this. Since then, I have been unable to reach ...
On 31/08/2025, Academia.edu withdrew 3000₺ from my account without my approval or prior notice. A few months ago, I had started a 30₺ Premium trial just to test the service. However, this new large charge was taken automatically, with no notification, no confirmation, and no added benefits to my mem...
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