I had a one-month membership with Academia.edu, but without my knowledge or consent, a yearly subscription fee of 3.000₺ was withdrawn from my account. I contacted support by email, but they told me that the amount could not be refunded, even though I know other users in similar situations have received refunds. This is extremely unfair and unacceptable. I never authorized an annual renewal, nor was I informed that such a large charge would be taken automatically. Taking 3.000₺ from my account under the excuse of “automatic subscription renewal” without my approval is a clear violation of my consumer rights. I demand the immediate refund of the 3.000₺ and the cancellation of this unauthorized renewal. Academia.edu must stop misleading users and ensure transparent communication regarding subscription renewals. I expect prompt action and a proper resolution to this issue.
I recently created a new membership on Academia.edu, but on 31 July, 3.000₺ was withdrawn from my bank account without any warning or my approval. I canceled the membership the same day and contacted the support team multiple times via email. Previously, there had also been an unauthorized charge of...
Today, I discovered that Academia.edu wrongfully withdrew 3000₺ from my Akbank credit card without my approval or knowledge. I never received any email notification, invoice, or warning about this payment. This is the first time such a charge has appeared on my account, and it was made without my co...
On 31/08/2025, Academia.edu withdrew 3000₺ from my account without my approval or prior notice. A few months ago, I had started a 30₺ Premium trial just to test the service. However, this new large charge was taken automatically, with no notification, no confirmation, and no added benefits to my mem...
On 14 August 2025, I signed up for a one-month free Premium membership on Academia.edu. However, without my knowledge or approval, 3.000₺ was withdrawn from my Ziraat Bank credit card for a one-year subscription. At no point was I informed that such a high charge would be applied after the trial, no...
I signed up for Academia.edu solely to use the free trial version. However, once the trial period ended, 3.000₺ was withdrawn from my card without any warning or consent. I noticed the charge on the same day, immediately canceled my membership, and reached out to the support team several times. Desp...
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