I signed up for a monthly trial membership on Academia Edu, but today my account was charged ₺3,000 for an annual subscription without any notification or approval. The payment was processed through online banking. As soon as I noticed this, I contacted Academia Edu both by email and through their complaint form, but the only response I received was that they are “experiencing high volume” and will respond later.
At no point during or after the registration process did I receive any confirmation email or notice that such a large payment would be taken. Because of this, I have already deleted my account. Still, I demand a full refund of the unauthorized ₺3,000 that was withdrawn without my consent. Customers must not be charged for expensive annual memberships without clear, explicit approval. Academia Edu needs to resolve this issue immediately and ensure transparent billing practices.
On 31/08/2025, Academia.edu withdrew 3000₺ from my account without my approval or prior notice. A few months ago, I had started a 30₺ Premium trial just to test the service. However, this new large charge was taken automatically, with no notification, no confirmation, and no added benefits to my mem...
I had a one-month membership with Academia.edu, but without my knowledge or consent, a yearly subscription fee of 3.000₺ was withdrawn from my account. I contacted support by email, but they told me that the amount could not be refunded, even though I know other users in similar situations have rece...
Today, I discovered that Academia.edu wrongfully withdrew 3000₺ from my Akbank credit card without my approval or knowledge. I never received any email notification, invoice, or warning about this payment. This is the first time such a charge has appeared on my account, and it was made without my co...
On August 20, 2025, I started an Academia Edu membership on a trial basis. However, without my approval or clear notification, a yearly fee of ₺3,000 was charged to my account. I had registered through Google, and the related invoice number is D4VNAH6B-0002. After noticing the charge, I sent two re...
I recently created a new membership on Academia.edu, but on 31 July, 3.000₺ was withdrawn from my bank account without any warning or my approval. I canceled the membership the same day and contacted the support team multiple times via email. Previously, there had also been an unauthorized charge of...
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