I am a user of 1win with account ID 56001*** and I am facing a serious problem with my withdrawal. On 30-12-2025 I requested a bank transfer withdrawal of 10,000, but the withdrawal keeps going into pending status again and again, even though my KYC has already been verified. When I contacted your customer support, I was first told to send an email. I sent the email as requested and was then told to complete KYC. I completed all KYC procedures, and I was informed that once KYC was completed I would receive a mail and then I could access withdrawal and enjoy my funds. However, even after KYC verification, every time I place a withdrawal request, it goes back into pending status and I receive no clear information or resolution. I find it unacceptable that despite having a verified KYC and an active account, my winning funds are still not being released. I kindly request that my winnings be cleared and paid to me without any further delay, and that my withdrawals stop going into pending status without explanation. I also request a clear confirmation by email that my account is fully eligible for withdrawals so that I can use the platform without this ongoing issue.
I have been using 1win for a long time and have successfully withdrawn funds many times in the past. However, since 23/12/2025 I have been unable to withdraw my money, and my withdrawals are either stuck in processing or automatically cancelled by the system. After 23/12/2025, I submitted several wi...
I’ve been trying to withdraw the funds from my 1Win account, but the system keeps giving me an error and won’t let me complete the transaction. Every time I attempt a withdrawal, I receive a vague message claiming there’s a technical issue with the system, yet nothing gets resolved. It’s incredibly ...
For over a week now, my withdrawal request on 1Win has been stuck in "processing" status. While the platform takes deposits into accounts immediately, withdrawals are unnecessarily delayed, which is extremely frustrating. I provided all the required information via email, yet there has been no progr...
On September 15, 2025, I submitted a withdrawal request via bank transfer from my 1win.com account. However, even after three full days, the requested amount has not been deposited into my bank account. My account details are registered under the name Efkan K*. During this time, I contacted 1win cu...
On July 21, 2025, I submitted a withdrawal request of ₺1,000 from the 1win Casino section to my bank account via wire transfer. Even though 25 days have passed, the payment has still not been made. This is not the first time I have faced such a problem with 1win. Previously, I had a similar issue w...
