1
Osman is completely dissatisfied with the result

1Win Delayed My Withdrawal Request for Over a Week

Osman
December 23, 2024 2:50 pm
32

For over a week now, my withdrawal request on 1Win has been stuck in "processing" status. While the platform takes deposits into accounts immediately, withdrawals are unnecessarily delayed, which is extremely frustrating. I provided all the required information via email, yet there has been no progress.

This lack of prompt action shows a disregard for customer satisfaction. My account ID is 101089420, and I expect this issue to be resolved immediately. Customers should not have to wait this long for their own money. 1Win, please process my withdrawal without further delay and improve your service. Such delays are unacceptable for a platform claiming to value its users.

July 28, 5:08 pm (7 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will review the situation and definitely assist in resolving your problem. Best regards, the 1win team.

Osman
July 28, 10:47 pm

Where will you help, should I write to customer service, it's been the same words for 1 year, you haven't paid my 41,500 TL, I can't log into my account, you blocked it.

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Comments

Kajavx

Did you get the funds, bro? I have the same issue on my account 😞

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