I have been using 1win for a long time and have successfully withdrawn funds many times in the past. However, since 23/12/2025 I have been unable to withdraw my money, and my withdrawals are either stuck in processing or automatically cancelled by the system. After 23/12/2025, I submitted several withdrawal requests via both bank and crypto methods. Many of these withdrawal requests were cancelled automatically by the system, and later I also cancelled some of them manually myself because they were not being processed for a long time. Currently, only one withdrawal of $300 is shown as “processing”, and the rest of my funds remain in my account balance. My total balance, which I want to withdraw, is $5,500. When I contacted 1win support about this issue, they told me to contact the security team by email. I wrote to [email protected], and they replied asking me to upload my documents for verification. I provided all requested documents successfully, but despite this, my problem is still not resolved. My $300 withdrawal is still pending, and there has been no clear explanation or solution. I request that my account be urgently reviewed, my verification confirmed, and my full balance of $5,500, including the $300 currently in processing, be paid to me without any further delay. I also expect a clear explanation as to why my withdrawals have been blocked or cancelled despite previously having successful withdrawals and completing the document upload process.
On September 15, 2025, I submitted a withdrawal request via bank transfer from my 1win.com account. However, even after three full days, the requested amount has not been deposited into my bank account. My account details are registered under the name Efkan K*. During this time, I contacted 1win cu...
I requested a withdrawal on February 16, 2025, and today is February 24, 2025, yet my request is still not approved. This was my first withdrawal, so I immediately contacted customer support to ask if they required any verification documents. They assured me there was no issue and that I just needed...
On November 30, 2025, at 23:02, I submitted a $50 withdrawal request from my 1win account (ID: 9506978). However, this request—along with the other two withdrawal requests I submitted over the past two days—has been repeatedly canceled by the system, and the money is still showing in my 1win balance...
I requested a cryptocurrency withdrawal from 1win, but the funds have yet to appear in my crypto account after a week. When I called live support, they asked me to send documents to the security department. I complied and sent the required documents, but there has been no response after a month. Aft...
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
