On September 15, 2025, I submitted a withdrawal request via bank transfer from my 1win.com account. However, even after three full days, the requested amount has not been deposited into my bank account. My account details are registered under the name Efkan K*.
During this time, I contacted 1win customer support multiple times, but every response I received was the same: “please wait.” No concrete solution or explanation was offered. This is extremely frustrating, as I have complied with all the rules and my withdrawal request was made from my regular balance — not from any bonus or promotional funds.
What’s worse, no matter what amount I attempt to withdraw, the platform refuses to process payments. I find this practice unacceptable, especially for users who trust the platform with their money.
I am requesting an urgent resolution: my pending withdrawal must be processed immediately, and 1win should ensure that such delays and withholding of funds do not happen again.
On July 21, 2025, I submitted a withdrawal request of ₺1,000 from the 1win Casino section to my bank account via wire transfer. Even though 25 days have passed, the payment has still not been made. This is not the first time I have faced such a problem with 1win. Previously, I had a similar issue w...
On October 25, 2025, at 18:30, I requested a withdrawal of ₺5,000 from my 1win account to my bank account. However, even after a week, the money has not been credited. The status of my withdrawal remains “in process,” with no error messages or updates. During this time, I contacted customer support ...
On September 15, 2025, I submitted a 50,000 TL withdrawal request from my 1win account (User ID: 331463*), choosing the bank transfer option to my Enpara Bank account. Even though it has now been four full days, the funds have still not been credited to my account. During this time, I contacted 1wi...
On September 30, 2025, at 12:38 a.m., I deposited ₺7,500 into my 1win account and then submitted a withdrawal request for ₺60,100. However, my withdrawal request still shows as “processing.” The amount was already deducted from my balance, but no payment has been made to me. When I contacted 1win c...
I am very frustrated with 1win betting site because two of my withdrawal requests have not been paid, even though the stated payment period has long passed. I requested 3,000₺ on September 4, 2025, and another 1,600₺ on September 25, 2025, both through the FAST transfer method. The company clearly ...
