1Win Deposit Issues and Unresponsive Customer Support

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Eyüpcan
February 09, 2025 9:17 pm
84

I made a deposit on 1Win, but in the transaction details, it was marked as "unsuccessful." Meanwhile, I had only used the other two payment methods for simple in-and-out transactions. When I contacted customer support, they told me to wait 24 hours without providing any real assistance.

If depositing money is already this problematic, I can't imagine how difficult it must be to withdraw funds. It seems like withdrawals could take a month or even longer, or worse, they might not be processed at all.

This experience has completely shaken my trust in 1Win. I expect a prompt resolution to my deposit issue, and I demand transparency in both deposits and withdrawals. Fix this immediately!

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1 Supporter
July 28, 2025 5:02 pm (5 months after complaint)

Hello! If your issue still persists, please contact us via our technical support chat. We will review the situation and definitely assist in resolving your problem. Sincerely, the 1win team.

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