1
Ugur is completely dissatisfied with the result

1win Deposit Not Credited, Forced to Wait 24 Hours for Resolution

Ugur
January 26, 10:16 pm
145

On January 26, 2025, at 1:00 PM, I deposited funds into my 1win slot account, but as of 9:35 PM, the money still hasn’t been credited. When I contacted customer service, they told me I’d need to wait 24 hours for the issue to be resolved.

It’s incredibly frustrating that such a simple issue requires such a long waiting period. A deposit should be processed immediately, not cause unnecessary delays and inconvenience. This lack of efficiency and support is unacceptable. 1win, I demand that my deposit is credited to my account without further delay. You need to prioritize customer satisfaction and resolve these problems promptly to avoid further frustration.

July 28, 4:56 pm (6 months after complaint)

Hello! If your issue still persists, please contact us through our technical support chat. We will definitely look into the situation and help resolve your problem. Sincerely, the 1win team.

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