1win Aadhaar Verification Failed Due to Date of Birth Mismatch

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VFX
January 03, 7:36 pm
44

I am facing a problem with Aadhaar verification on 1win. On 2 January, when I tried to complete my KYC, the system showed a data mismatch for my date of birth, even though my Aadhaar details are correct. Because of this mismatch, my Aadhaar verification has been stuck for about 24 hours, and my KYC is still not completed. I request 1win to urgently review my account, correct the Aadhaar date of birth mismatch in your system if needed, and complete my KYC verification so that I can use my account without any issues.

1win-aadhaar-verification-failed-due-to-date-of-birth-mismatch-1.jpg
January 04, 11:53 am (16 hours after complaint)

Hello! According to our records, verification has not been assigned from our side at this time. Your request has been received and is now being reviewed by our specialists. Please allow some time for the check to be completed – we will provide an update as soon as the situation is fully clarified.

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