My Aadhar Verification Denied, And Reupload Option Not Coming
I am having a problem with identity verification on 1win via Aadhaar on my mobile phone. When I try to verify my account, the system shows an error message stating that it looks like I have another account and that multiple accounts are not allowed. Because of this, I am unable to complete my Aadhaar verification. This issue has been going on for about four days. I contacted 1win customer support and requested a review, but their review did not solve the problem, and I am still facing the same error. I request that my old account be deleted and my current account be verified through Aadhaar so that I can use the platform normally again. I would like this issue to be resolved as soon as possible.
Hello! To clarify the situation and perform the necessary checks, please share your game account user ID with us. Including the ID in your response will ensure that your request is reviewed correctly and that you receive a clear response. All processes are carried out through secure systems and in accordance with standard procedures.
Hello! Thank you for the information you have provided, but we need a little more to understand the situation and resolve the issue as quickly as possible. Could you please send us a screenshot of the problem? You can attach a screenshot as a reply to this message or send it to our email address with the account ID. We appreciate your cooperation and look forward to receiving the screenshot. Thank you!
