Zoom Charged Me Without Notice for a Subscription I Didn’t Use

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Semrin
May 01, 2025 12:27 am
4

Zoom charged my credit card for a subscription without sending me any prior notification or warning. I was never informed about an upcoming renewal, and I definitely did not approve this charge. I haven’t even been using the service recently, so being billed out of the blue is unacceptable.

I reached out to Zoom’s virtual support agent and clearly explained that this was a violation of my rights as a customer. Instead of offering help or looking into the issue, they ended the conversation without resolving anything. This is not the kind of service I expect from a global company.

Zoom, I demand a full refund for the unauthorized subscription fee. You cannot take money from users without notice or consent. Take responsibility for this error and correct it immediately.

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