I recently experienced a frustrating situation with my order, #52689178797, which was canceled due to claimed lack of availability in the warehouses. Yet I checked the product's stock and it was still readily available - what gives? After contacting the customer service team via WhatsApp, they said there could be a system error. So I placed an order again, only for it to also be canceled due to stock issues. The incoming email mentioned that they had not been able to resolve this issue despite seeking help from all distribution centers. What made me even more suspicious is that when the email arrived, I refreshed the page and the product was still in stock! When I contacted them again via WhatsApp, their response boiled down to 'Order again'. It's like a game of cat and mouse; this nonsense needs to end now!
I placed an order on September 9th with order number 53800986450, and today I finally received it, only to find that Zara sent the completely wrong product. I immediately contacted Zara to request that they send the correct item and that I return the incorrect one. However, I was told that the produ...
I'm having a really frustrating experience with an order I placed recently. I placed my order a few days ago and it was supposed to arrive by now, but it hasn't even shown up yet. To make matters worse, some of the items I ordered have been canceled because they were sold out during this time. I do ...
My order, which was already in the distribution phase, was suddenly cancelled by Zara without any explanation. The package was sent back to the warehouse. When I reached out to their WhatsApp support, I was forced to chat with an AI, which was incredibly frustrating. The so-called "solution" they of...
I recently purchased something from Zara. Both of the bags I purchased had flaws when they arrived. I inquired via the Zara Whatsapp communication service whether we could replace the products with new ones. They told me at first that they couldn't do it because it was an online purchase, but then t...
Comments