Zara Rereouting Dispatched Order Back To Warehouse And Cancelling

My order, which was already in the distribution phase, was suddenly cancelled by Zara without any explanation. The package was sent back to the warehouse. When I reached out to their WhatsApp support, I was forced to chat with an AI, which was incredibly frustrating. The so-called "solution" they offered was a refund because almost all of the items were out of stock due to the seasonal sale. This is a very unsatisfactory resolution, and it left me high and dry. Shame on you, Zara, for treating your customers so poorly! It's ridiculous that a company of your size can't manage inventory better or provide proper customer service. I've always been a loyal customer, but this experience has left a bitter taste in my mouth, how can it not, is this some kind of corner shop??