I took my 2024 model Yamaha NMAX 155cc motorcycle to a Premium dealer for its 6,000 km maintenance and reported an issue with vibration. They said it was due to the clutch and replaced the part. They returned the motorcycle, claiming the issue was resolved under warranty. However, I noticed the problem wasn’t fixed and brought it back to the service center. This time, they said there was a fault in the pulley and that a replacement part would be ordered, asking me to wait. It’s truly disappointing that a well-established brand like Yamaha is handling customers this way. My motorcycle has now been waiting at the dealer for almost a week, and today I was told the part could take around 45 days to arrive. This is unacceptable. A bike that’s still under warranty and has only 6,000 kilometers should not be left waiting for nearly two months. I no longer know how I could recommend this brand to my friends. I urgently request that Yamaha address this issue. Otherwise, I will no longer use or recommend Yamaha products.
I purchased a Yamaha Nmax 155 in May 2024, and since day one, the front suspension makes a metal-on-metal clanking noise even on the slightest bumps. I waited until the 1,000 km break-in maintenance and reported the issue to the service center, but the technician dismissed it as a chronic problem an...
I purchased a brand new 2024 model Yamaha Nmax 155, but immediately noticed severe issues. The rear wheel is bent, and the tires are faulty, causing significant imbalance while riding. The rear shock absorbers are defective, leaking oil onto the rear brake, and one of the shock absorbers is collapsi...
I took my Honda CL 250 motorcycle, which I bought new in July 2024, to Nazilli Aysan on May 7, 2025, due to a malfunction. They diagnosed the problem for a week. They then told me there was a problem with the engine block and that a part would be replaced under warranty. Although the normal delivery...
My Falcon CMAX 155 motorcycle showed a throttle malfunction at just 3,800 km, cutting off the gas and stalling while running. For this reason, I delivered it to the authorized service on 16.07.2025. Despite 57 days passing, my motorcycle is still waiting at the service center. I was told that the de...
On 27.08.2025, I left my Yamaha Tricity 155 motorcycle at the Authorized Service with no issues, fully functional, only for its annual maintenance. After the service, when the motorcycle was delivered back to me, I realized the brakes did not work at all and immediately asked the service for an expl...
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