I made two separate deposits to XM Global Forex—one for ₺32,900 and another for ₺35,000. Despite submitting all required documents multiple times, my funds still haven’t been credited to my account. Every time I contact support, they respond with the same excuse: “Your case is under review.” It’s been days, and nothing has changed.
I’ve already sent in all the proof of transfer, transaction receipts, and ID documents as requested. Yet they keep asking for more or saying they are still reviewing it. This feels like a stalling tactic rather than a genuine process.
I’m completely frustrated. This isn’t the level of professionalism I expected from an international forex firm. I didn’t transfer nearly ₺68,000 just to be ignored and sent in circles.
XM Global, I demand you resolve this immediately. Either credit the funds to my account or refund me in full. Enough with the delays and excuses—take accountability and deliver on your promises.
I submitted a withdrawal request to XM Global over a week ago, and since then, I’ve been caught in a never-ending loop of document requests. I provided everything they asked for—ID, proof of address, account details—yet my withdrawal still hasn’t been processed. I’ve reached out via email, but no o...
On October 21, 2025, at 1:10 PM, I made a bank transfer of $1,860 from Kuveyt Türk Bank to my XM Global Forex account. However, even after more than two days, the funds have still not been credited to my trading account. During this time, I contacted XM Global customer service. They only told me th...
On October 22, 2025, I deposited a total of $124 into my XM Global investment account via bank transfer in three separate transactions — ₺1,000, ₺2,000, and ₺1,000. However, the total amount has not been credited to my account, and even after several days, I have not received any refund either. Whe...
I made two separate transfers to my XM account. The first transfer of ₺20,000 via mobile banking was processed immediately. However, my second transfer, made through local bank transfer, has not been added to my account—even though it has been over 24 hours. I sent all the necessary receipts via em...
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