The wiping apparatus of my Xiaomi branded robot vacuum cleaner did not work, I sent it to the byfix company for warranty and he told me that a motherboard inside was oxidized and said that the warranty does not cover it. He asked for 400 TL price, I said I can't pay it, I said I would send my product back, they sent 440 TL with a refund, they said 350 TL maintenance and repair, 90 TL cargo, and they did not inform me about this, both the product was not made and 440 TL payment was made, I want to get information from an official about this, I will make my complaint to the necessary authorities, I will also make my complaint to Consumer Rights444 26 30 This is the phone number of the company, my name is Uh** Se***l Tel: 053* *85 ** 5
I sent my Xiaomi Mi Robot Vacuum, which was still under warranty, to Byfix authorized service because it malfunctioned. They explained that the problem was caused by oxidation and that it could be repaired for 2,500 liras. I agreed, and they returned it to me after the repair, but they also charged ...
When I searched for the Xiaomi robot vacuum cleaner in Turkey, I found a contact number online and informed them that my Xiaomi robot vacuum cleaner was not working. The person on the phone claimed to be the authorized technical service and instructed me to ship the product to them using a courier s...
My 4-month-old Xiaomi robot vacuum cleaner's wheels broke, so I took it to the store where I bought it to the store in Mall Of Istanbul, they sent it to Ouno service, they immediately said user error and invoiced 3095 TL. I could not figure out how the master who looks at it can say user error, I am...
I purchased the Xiaomi Mi Robot 1C vacuum mop robot on 24/4/2021, and unfortunately, it encountered issues. On November 2, 2024, I sent the faulty device to Fix Center as a paid shipment. Despite the product being under warranty, they requested ₺3,500 for the repair, citing that some components were...
I sent my operational Xiaomi robot vacuum cleaner for servicing. It wasn't completing full cleaning and had trouble locating the charging station. The warranty-covered vacuum was quoted at 2300 TL, but they added extra costs, totaling 2800-2900 TL, without providing any valid reasons. It seems that ...
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