I sent my operational Xiaomi robot vacuum cleaner for servicing. It wasn't completing full cleaning and had trouble locating the charging station. The warranty-covered vacuum was quoted at 2300 TL, but they added extra costs, totaling 2800-2900 TL, without providing any valid reasons. It seems that Xiaomi granted patents to two companies, one being "GUncel Dijital," which promised its own servicing but didn't offer Xiaomi servicing. They directed us to another service called "Dora iletisim." Based on recent complaints, it appears that each service visit results in excessive billing under the pretext of cleaning without carrying out proper procedures or unnecessarily changing batteries. This experience with Xiaomi has been a disappointment. Not every place marked with Xiaomi's label is genuine. Don't trust it, don't fall into this trap.
I snagged a Xiaomi robot vacuum on 12.12.2022, and wouldn't you know it, the thing couldn't map a room properly. Frustrated, I sent it off to the warranty service due to charging and sensor problems. Now, here's where it gets wild – the warranty folks said they'd only cover the motherboard replaceme...
I purchased the Xiaomi Mi Robot Vacuum Mop Pro on November 17, 2020, from K8 Teknoloji with a 2-year Xiaomi Türkiye warranty. I specifically chose the Xiaomi Türkiye guarantee, paying more than other sellers, expecting reliable after-sales service. Recently, my vacuum’s battery started draining too...
I bought the Xiaomi S10+ Plus Robot Vacuum. Two months later, it malfunctioned, and following Xiaomi's guidance, I sent it to their authorized technical service at the Kızılay service center (Service No: 5288212). They demanded ₺3,857, claiming it was due to user error, but I refused repair and requ...
When I searched for the Xiaomi robot vacuum cleaner in Turkey, I found a contact number online and informed them that my Xiaomi robot vacuum cleaner was not working. The person on the phone claimed to be the authorized technical service and instructed me to ship the product to them using a courier s...
I purchased Xiaomi's Vacuum Mop Pro 1 version robot vacuum 1.5 years ago. Facing rapid battery drain, I took it to Ouno Authorized Service in Ataşehir. Despite having a warranty, they insisted on a hefty ₺2700 charge, claiming the battery exceeded its charging time. Upon retrieval, the issues persis...
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